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If these conditions are met, the owner of the vehicle has the right to contact the manufacturer and inform them that they are invoking the lemon law. This should be done by certified mail, with a return receipt requested. At that time, the manufacturer is given one final attempt to repair the problem and will have seven business days to complete the repair. If that repair is unsuccessful, the owner has a right to demand either a replacement vehicle or a refund of the purchase price, along with taxes and license fees.
Should the manufacturer decline, the owner may request an arbitration hearing. This hearing is conducted at no charge to the owner, as it is funded by a $1 fee attached to the sale of every new vehicle. At the arbitration hearing, each party is allowed to present their case to an impartial arbitrator, who will rule for either one side or the other. The arbitrator’s ruling is binding upon the manufacturer.
As always, the state recommends that owners of problem vehicles maintain records of all repair bills, correspondence with dealers and/or manufacturers and any other relevant written information which may assist in proving that the vehicle is a lemon.
Administration of Maine’s lemon law is handled by the office of the Maine Attorney General. The AG’s office may be able to answer any questions you may have about your specific case involving a defective automobile.
If you are suffering problems with your car, SUV or van, you may find that you need legal assistance. LegalMatch can help find an experienced attorney for you in your area. Confidentiality is guaranteed, all lawyers are licensed, and the service costs you nothing.
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