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Ohio does offer an arbitration program, and disputes between auto owners and auto manufacturers may be heard by an arbitrator. If the manufacturer offers an arbitration program within the state, vehicle owners must submit to an arbitration hearing before bringing a lawsuit. An arbitration hearing is one where both parties present their case before an ostensibly neutral third party. After weighing the information presented by each side, the arbitrator will rule in favor of either one side or the other. Such arbitration is not binding, however, and owners who accept the arbitration process and are unhappy with the outcome may then elect to sue the manufacturer in a court of law. Should this arise, vehicle owners would be well advised to consult with an attorney who is experienced in lemon law cases.
Should the vehicle be declared to be a lemon, either through arbitration or a lawsuit, the law entitles the owner to compensation in the form of either a replacement vehicle of comparable value or a refund, including:
- The price for the car plus the costs for transportation, dealer preparation, delivery, dealer installed accessories, and other services.
- The costs for financing and credit insurance, as well as any warranty and service charges.
- Taxes and any other government charges, including state sales tax, license fees and registration fees.
Vehicles that have been returned to the manufacturer as defective may be resold under Ohio law. The buyer must be notified, in writing, that the car was repurchased by the manufacturer as defective. The nature of the defects must be clearly listed, and the manufacturer must offer an additional warranty.
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Details and further information may be found on the Ohio Lemon Law page of the state’s Website.
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