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The law does not apply unless the owner has notified the manufacturer in writing about the defect and permitted the manufacturer to attempt to make repairs.
Should the vehicle qualify as a lemon under Oregon’s law, the owner must notify the manufacturer in writing. Oregon requires that all owners of qualifying vehicles submit to an arbitration procedure. In arbitration, an impartial third party examines both sides of the case and delivers a decision in favor of one party or the other. Decisions made in favor of the owner of the vehicle are binding; decisions made in favor of the manufacturer are not. Should the manufacturer prevail in the arbitration hearing, the vehicle owner retains the right to sue in court. The court has the authorization to award up to three times the amount of any damages, up to a limit of $50,000, should the court rule that the manufacturer acted in bad faith when dealing with the vehicle owner. In addition, the court may award the owner reasonable attorney fees should the owner prevail in court.
The lemon law provides for the vehicle owner to receive either a full refund, including taxes, registration and license fees, less an adjustment for use and wear and tear. The manufacturer may also, at its discretion, provide a replacement vehicle in lieu of a refund. In this regard, Oregon’s lemon law is weaker than those of some other states, but the law generally works in favor of the consumer.
All in all, this statute is more than adequate. Oregon has a tendency to be a rather consumer friendly state. The only weak point of the law is that the manufacturer is permitted to decide whether to refund or replace. Otherwise, it’s a rather consumer-friendly statute.
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Additional information is available at the Website of the state of Oregon’s lemon law page.
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